Returns & Exchanges

Guarantees

At The Blanket Lady, we are committed to delivering high-quality, personalized products that bring joy and comfort to our customers. Your satisfaction is our top priority, and we want to ensure every blanket we create meets your expectations.

Do You Offer Returns or Exchanges?

Due to the custom nature of our products, The Blanket Lady does not generally accept returns for personalized blankets. Each item is specially made to order with great care, ensuring it is uniquely yours. However, we understand that things don’t always go as planned. If you are not 100% satisfied with your personalized blanket, please don’t hesitate to contact our customer service team. We’ll be happy to work with you to discuss your options and find a solution.

For non-personalized items, we gladly accept returns within 30 days of purchase. Please ensure the item is in its original condition, and contact us for further instructions on initiating the return process.

Customer Service
For any questions or concerns, please contact us:

• Phone: 877-877-7228

• Address: The Blanket Lady, 1729 Northfield Drive, Rochester Hills, MI 48309

Thank you for choosing The Blanket Lady. We’re here to help ensure your experience is as warm and comforting as the blankets we create.